Since today, Dienstag, 30.1.2024, 10:00h the connection to https://rdsweb.desy.de is disrupted, therefore no connections to central machines can be established. To establish a connection to the machines, please use the Remote Desktop Client. More information see: https://it.desy.de/services/uco/documentation/external_access/index_eng.html

We are working on a solution to the problem.



Trouble caused by: Not known

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From Wednesday, 15.5.2024 7:30 am to Thursday, 16.5.2024 6:00 pm, cable work will be carried out on the telecommunications supply for building 24 as part of the new CAST building.

The following services are affected by the cable work and _cannot_ be replaced:

- Telephony (analog / digital)
- fax
- Clock system
- M-BUS

Detailed information can be found in the list below.
Tel.No- room
2075 - 3
3793 - 2
3797 - U003
3798 - U004
4549 - Pumpen-Haus
4874 - 2
4935 - U002
4936 - U005
4937 - 5
87470- Linac II Gang
87471- Kanal Nische 4
87472- Kanal Nische 8
87473- Kanal
87474- PIA
87475- Post Linac Chopper
M-Bus- U0004

IP-based telephony (IP-Phone) is not affected by this measure.


Maintenance caused by: Cable work to clear the site for the construction of the new CAST building

From Tuesday 14.5.2024, 09:00h until Thursday, 16.5.2024, 14:00h, the IP address management system QIP (https://qip.desy.de) will not be available.

Please perform any necessary device registrations before or after this period.

Maintenance caused by: System upgrade from QIP 22 to QIP23

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Regular Maintenance Slot: TSM (ADSM) backup server

Time: each Tuesday, 12:00 pm - 8:30 pm
Systems: all

Impact: The TSM backup servers will be partly down. It will not be possible to restore files on the central Unix or Windows systems from backups made by the TSM.

An apology must be made in advance: It is always possible that things do not work as planned. Therefore the given ending times may not be kept as promised.

Maintenance caused by: Update of the Service

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Since Thursday, the 24.8.2023 it is not possible to assign new IPv6 addresses or modify existing entries in the IP address management system QIP (https://qip.desy.de). IPv4 address entries are not affected by this.

If you have urgent changes, they can be made directly by NOC. Please contact NOC directly (noc@desy.de).

We are working on a solution to this problem with highest priority.
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Currently we observe problems when editing web sites using the Atlassian Wiki Tool Confluence (https://confluence.desy.de). This means, if a page is saved you won't get the same page later again but some random previous version of it, so changes are lost.

Therefore, please check the page content of a revised version with the content of the updated version before you save the page.

We are working on a solution to this problem together with the manufacturer.

Caused by; A bug of the collaborative editing in the Atlassian Wiki tool Confluence

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Discontinuation Jira
--------------------
(This information has already been sent directly to all Jira users on 27.02.2024.)
As of Tuesday 05.03.2024, the Atlassian Tool Jira will be set to read-only mode, therefore changes can no longer be made after this date. Access to these services is already only possible via the internal network.
The service will be switched off completely at the end of May. Temporary continued operation in read-only mode is conditional on any security vulnerabilities becoming known, which could necessitate a short-term shutdown in consultation with D4.
Therefore, please make sure that you migrate the data you need from Jira as soon as possible.
For the software issue tracking tool Jira, please use GitLab in the future: Service Website: https://gitlab.desy.de
Information: https://it.desy.de/services/gitlab_software_management
If you need support with data migration to GitLab, please contact gitlab.service@desy.de.
If you have any questions, please contact the central IT helpdesk (Tel: 5005, e-mail: uco@desy.de).