Currently, it is not possible to publish content via XWiki that is globally and anonymously readable ('replication').

Already published content remains globally and anonymously readable, but new content cannot be published in this way at the moment.

Work is being done to resolve the issue.

Trouble caused by: Unknown

Currently, DSM-based installations of Microsoft Office, Visio and/or Project 2019 sometimes fail. The cause is under investigation.

Trouble caused by: Unkown

On Donnerstag, 17.7.2025 from 08:00 h to 16:00 h maintenance work will be carried out on the central e-mail service (mail.desy.de).

During this period, there will be several shorter interruptions of the email service lasting approximately 10 minutes each.

When composing emails, please regularly back up the current status in the Drafts folder to avoid data loss.

The short-term maintenance is necessary to ensure operational safety.

Maintenance caused by: Update of the operating system on a part of the servers

On Dienstag, 15.7.2025, between 16:00h and 18:00h the central storage services DESY Sync & Share and EXFEL Sync & Share won't be available.

If you need data from storage areas of the service during the maintenance, be sure to download or synchronize them before the start of the maintenance.

The sync clients do not have to be switched off during maintenance. The data synchronization will be paused automatically and continue after the maintenance work.

Maintenance caused by: Upgrades to the latest versions and security patches

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On Dienstag, 15.7.2025 between 10:30h and 11:30h the DOOR System (DESY Online Office for Research with Photons, https://door.desy.de) will not be available.

At the start of the maintenance, the API will also not be available for up to 15 minutes. This affects, for example, the DESY Gamma Portal (https://gamma-portal.desy.de) and other consumer systems.

Maintenance caused by: Softwareupdate

On Freitag, 11.7.2025, the monthly Windows Updates will be released. Please install them on your DESY Windows devices as soon as possible to ensure that they are up-to-date and secure.

To do this, connect your Windows device to the internal DESY network after the updates have been released. Use VPN if you are extern. When prompted or at the end of the day, restart or shut down your Windows device.

Seven days after the release of the updates, a forced restart of the computers will take place if this has not taken place in the meantime.


Hint:

Next Wednesday, 16.07.2025, from 17:00 to max. 20:00, trouble-free working in the Windows environment cannot be guaranteed due to the monthly maintenance work on the central Windows servers.

It is recommended to log off or shut down DESY Windows devices on Wednesday before the maintenance starts. You should also log off from public Windows systems (terminal servers) beforehand.

Maintenance caused by: Windows updates and the monthly maintenance work on the corresponding central computers

The maintenance could already be finished at approximately 08:20.

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On Thursday, 10.07.2025, from 08:00 am to 09:00 am, maintenance work will be carried out on the central PostgreSQL database service.

During this time, there will be a brief interruption of the database service and, consequently, of the associated IT services.

It is recommended to terminate services and connections beforehand to avoid data loss.

Affected services include, but are not limited to:

- XWiki (https://xwiki.desy.de)
- DESY Chat (https://chat.desy.de)
- SYMPA Mailing Listen (https://lists.desy.de)
- EduVPN
- Zentraler Anmelde-Dienst (Keycloak)
- Puppet

A complete list of affected services can be found on the following webpage:
https://ias-intern.desy.de/pls/r/apexkc/pgservices/home
(accessible only from the intranet)

Maintenance caused by: Apply updates and maintainance of the infrastructure

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Due to the early successful completion of the maintenance work, XWiki has been available as usual since approximately 08:20.

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On Thursday, 10.07.2025, from 07:55 AM to 09:00 AM, the central Wiki service XWiki (https://xwiki.desy.de ) will not be available due to maintenance work on the connected central database service (PostgreSQL).

Maintenance caused by: Maintenance work on the connected central database service (PostgreSQL)

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Regular Maintenance Slot: TSM (ADSM) backup server

Time: each Tuesday, 12:00 pm - 8:30 pm
Systems: all

Impact: The TSM backup servers will be partly down. It will not be possible to restore files on the central Unix or Windows systems from backups made by the TSM.

An apology must be made in advance: It is always possible that things do not work as planned. Therefore the given ending times may not be kept as promised.

Maintenance caused by: Update of the Service

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In this storage service, the default settings for permissions when sharing a directory may lead to unplanned behaviour, which we would like to draw your attention to with this information.

The behaviour is based on the fact that the default settings also include the right to delete. The result can be that data becomes inaccessible to the person who shared the data if one of the persons with whom the data was shared moves it; this corresponds to copying it to the target folder and then deleting it in the source folder.
The files and directories are not lost, but are now in the directory tree of the person who moved them.

To work around this issue until it is fixed, the recommendation is not to move any data that has been shared with you via Sync & Share. Persons already affected will be informed directly.

A support request is in progress at the manufacturer.

If you have any questions, please contact uco@desy.de.
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On Monday, 16.06.2025, the previous printer service v02spool of the Windows terminal server winsaphr[1] will be switched off.

If you only print from winsaphr using the SAP GUI or not at all, you can ignore this information.

If you print from winsaphr from other applications, please carry out a one-time reinstallation of the printer (hr[printer name]) previously used on winsaphr. To do this, please use the new printer service v02spool11.

Instructions for installing new printers on winsaphr can be found on the Desktop of winsaphr or on the following website:
https://it.desy.de/sites2009/site_it/content/e5/e304616/e304647/infoboxContent304649/winsaphr-Druckerinstallation-2025_ger.pdf

If you have any questions, please contact v2hr-support@desy.de

[1] The Windows terminal server winsaphr is used for accessing SAP/HCM, shift planning and exchanging data with V2.